FAQ
Do you only sell on Shop?
I also sell on Mercari. I've been selling on Marcari since February 2023. Since then I have sold over 1,000 items & my shop has received 5 stars reviews from just as many customers. If you would like to check out my Mercari shop you can do so here.
How fast is shipping?
I typically ship the next day unless the order falls on the weekend or a holiday, in that case it will get mailed the next business day.
Orders are shipped via USPS or UPS.
Lost/Delayed Packages?
I try to keep an eye on all orders. If something looks like it isn't moving I'm usually in the background talking with the carrier to get it moving again. If you have any questions though feel free to email me. I'm happy to help the best I can!
That being said I am not responsible for any delays, damages, or any lost packages when they are in the care of USPS or UPS.
If the order goes missing in transit I will submit a claim with the shipping carrier and a refund will be issued.
- For an item to be considered lost in transit, 30 or more days must have passed following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the most recent tracking scan as provided by the carrier.
Returns?
Returns are not accepted.
Do you ship worldwide?
Sorry, no.
What kind of animal is in your banner?
It's a ferret!
Some ferrets love squeaky dog toys. When I first got my ferrets I started collecting Barkbox toys to decorate their cages with. I enjoy making different themed looks for their cages and Barkbox toys are a perfect addition.
A few of my ferrets even enjoy playing with the toys. For instance, my ferret Milo loves to come running when he hears the toy squeaking, will steal it, and hide it in one of his toy stashes.
My Barkbox obsession would have never have started without my first ferret Wesley. Whom my shop is named after and is depicted in my shop banner.